Are you looking for FREE Case Management Software for your financial planning or advice business that will knock your socks off?

If so, then read on…

What is it?

The PlanHappy Portal is a Case Management and Practice Management system for financial advisers and financial planners.

It provides all the functionality that you need to manage your clients, cases and your practice and best of all – the Case Manager version is FREE!

What does it do?

In short, it does everything that you need your Practice & Case Management System to do – check out the features below!

And the best bit – because its been designed by financial planners, it works how you want it to work!

Client Records

Store all your client data including contact details, health, employment and relationships to other records in the system such as partner, employer, Lasting Power of Attorney etc.

Policy Information

Detailed policy information on all types of products – Pensions, savings investments, insurance, mortgages, estate planning documents and much more

Calendar

View and add events within the intuitive calendar system. Synchronise it to your external outlook, iOS or Gmail calendars. Send automated emails, letters or texts and trigger event related tasks.

Documents

Store documents against your client records including pdf’s, word documents, images and videos. Tag & index them for easy searching. Share documents with your clients through the client portal.

Notes

Record text, voice and video notes to your client record and build your own forms for collecting information. Dynamic forms allow you to trigger tasks and communications depending on user input.

Tasks

Create and manage tasks and link notes and documents. Build task threads with workflow logic to fully automate all your business processes.

Client Portal

Bespoke client portal that you can personalise to your brand and colour scheme. Share documents, information and tasks with clients and communicate via secure messaging.

Teams, Groups & Roles

Organise your users into teams, groups and roles so you can accurately assign workflow tasks and embed your operational structure into the portal.

Revenue

Record recommendations and fee revenue and reconcile it against your statements and invoices. Produce adviser revenue statements with ease and track your pipeline.

Reports

Create custom reports so you can analyse your data and save as templates for others in your organisation to use.

Automation

Build workflow threads and templates for your business to ensure a consistent process throughout with automated tasks and communications.

Regulatory Reporting

Automated RMAR (Gabriel) return reports.

Communications

Build your own customised communications to clients by email, text and letter and trigger them automatically from your workflow.

Integrations

Synchronise data between your favourite software packages.

Personalisation

Personalise both the main portal and your client portal with your own company branding and colour scheme.

Client KYC Questionnaires

Ask your clients to complete questionnaires through their client portal. Build your own or select from the system templates e.g. Attitude to Investment Risk

Support

Access support the way that works for you. Masterclasses, online community forums or a dedicated account manager.

Providers & Data Feeds

Customisable, pre-populated provider management system including data feeds for constantly up to date policy valuations.

Financial Planning Reports

Unique reports to compliment your financial planning work with clients and tailored to the PlanHappy academy LFP process.

Fund Portfolios

Create your own portfolios, save templates and access portfolios from recognised Discretionary Investment Managers. Build a centralised Investment Proposition linked to your ATR questionnaire.

Recommendations

Create and manage your client product recommendations and their decisions. Full audit trail feeding through to your new business register and Gabriel returns.

Work Flows

Build and customise your own workflows and automation to personalise the software to your way of working.

Community

Interact with other members of the financial planning community to share expertise and support. Refer cases to other users seamlessly.

Show & Tell

Dedicated ‘how to’ videos on every screen so you always have help and guidance at the point of use.

Business Services

Access to a range of administration, technical and compliance services directly through the portal. The benefits of a support team without the direct costs of employment.

Estate Planning

Integrated estate planning services which you can provide to your clients directly or by referral to the PlanHappy Protect team.

Sales & Marketing

Build marketing campaigns and track your conversions and ROI. Full enquiry tracking system including sales pipeline management.

Client Records

Store all your client data including contact details, health, employment and relationships to other records in the system such as partner, employer, Lasting Power of Attorney etc.

Policy Information

Detailed policy information on all types of products – Pensions, savings investments, insurance, mortgages, estate planning documents and much more

Calendar

View and add events within the intuitive calendar system. Synchronise it to your external outlook, iOS or Gmail calendars. Send automated emails, letters or texts and trigger event related tasks.

Documents

Store documents against your client records including pdf’s, word documents, images and videos. Tag & index them for easy searching. Share documents with your clients through the client portal.

Notes

Record text, voice and video notes to your client record and build your own forms for collecting information. Dynamic forms allow you to trigger tasks and communications depending on user input.

Tasks

Create and manage tasks and link notes and documents. Build task threads with workflow logic to fully automate all your business processes.

Client Portal

Bespoke client portal that you can personalise to your brand and colour scheme. Share documents, information and tasks with clients and communicate via secure messaging.

Teams, Groups & Roles

Organise your users into teams, groups and roles so you can accurately assign workflow tasks and embed your operational structure into the portal.

Revenue

Record recommendations and fee revenue and reconcile it against your statements and invoices. Produce adviser revenue statements with ease and track your pipeline.

Reports

Create custom reports so you can analyse your data and save as templates for others in your organisation to use.

Automation

Build workflow threads and templates for your business to ensure a consistent process throughout with automated tasks and communications.

Regulatory Reporting

Automated RMAR (Gabriel) return reports.

Communications

Build your own customised communications to clients by email, text and letter and trigger them automatically from your workflow.

Integrations

Synchronise data between your favourite software packages.

Personalisation

Personalise both the main portal and your client portal with your own company branding and colour scheme.

Client KYC Questionnaires

Ask your clients to complete questionnaires through their client portal. Build your own or select from the system templates e.g. Attitude to Investment Risk

Work Flows

Build and customise your own workflows and automation to personalise the software to your way of working.

Recommendations

Create and manage your client product recommendations and their decisions. Full audit trail feeding through to your new business register and Gabriel returns.

Fund Portfolios

Create your own portfolios, save templates and access portfolios from recognised Discretionary Investment Managers. Build a centralised Investment Proposition linked to your ATR questionnaire.

Financial Planning Reports

Unique reports to compliment your financial planning work with clients and tailored to the PlanHappy academy LFP process.

Providers & Data Feeds

Customisable, pre-populated provider management system including data feeds for constantly up to date policy valuations.

Support

Access support the way that works for you. Masterclasses, online community forums or a dedicated account manager.

Community

Interact with other members of the financial planning community to share expertise and support. Refer cases to other users seamlessly.

Show & Tell

Dedicated ‘how to’ videos on every screen so you always have help and guidance at the point of use.

Business Services

Access to a range of administration, technical and compliance services directly through the portal. The benefits of a support team without the direct costs of employment.

Estate Planning

Integrated estate planning services which you can provide to your clients directly or by referral to the PlanHappy Protect team.

Sales & Marketing

Build marketing campaigns and track your conversions and ROI. Full enquiry tracking system including sales pipeline management.

What do I need?

The PlanHappy Portal is a cloud based system that you can access through the web on your PC, Mac, smartphone or tablet. No software to install, it’s with you wherever you are.

How do you guarantee data security?

Multi factor authentication that you have the maximum security possible for your clients data.

Could based means that no data or is stored on your local device.

Military Grade Encryption All uploaded files & documents are stored using AES-256 encryption

Multiple Location Storage ensures that your data is placed across multiple geographic locations to prevent any data loss in due to a critical event.

Segmented Data means that your data is stored in its own silo, removing any danger of accidental data leaking to other users via software error.

Automated backups allow you to restore accidentally deleted data for up to 60 days.

Secure data transfer using HTTPS channels for maximum security.

Modern Technologies allows the system to take advantage of recent improvements in framework security.

Why is it different?

The PlanHappy Portal revolutionises the financial planner software market and solves the key frustrations many users have.

No big monthly licence costs – Case Manager is FREE to use.

No onerous contract terms – easy in easy out terms, cancel at any time.

Only pay for what you need – Pay as you play means you only pay for the functionality that you want to use, when you want to use it.

No data hostage taking! – Export your data easily

How does it work?

PlanHappy is a cloud based system so you can access it via the web on any device from wherever you are.

You can subscribe to the Case Manager version for free, which provides you with all of the essential functionality that you need to manage your clients financial planning cases.

There are additional services available on a pay as you play basis meaning you only pay for what you use.

Upgrading to the Practice Manager version gives you premium features including workflow automation, regulatory reporting and practice management.

Testimonials

‘The PlanHappy Portal looks great and is very easy to use and navigate.

As one of the first beta testers for the software I have watched the system develop and grow during this time and the fact it is being built by an IFA makes the system most appealing.

I especially like the built in Investment Comfort Zone Questionnaire (Risk Questionnaire) which is the best I’ve come across.

The support I have received from the team has been excellent and I’m excited to see what PlanHappy has in store for the future’

“One of the biggest features is the workflows and the level of detail you can get into, my aim was to get quite granular with that, I wanted to be in a situation where someone could come into our business with very little knowledge of how we operate and could pick up a case and move them through a process and know step by step what the next step was. Neil and the team have built a system that you can get as granular as you like, but there’s also the flexibility if you want to be more checklist style, but I was really looking for granular workflow and had yet to find that in any of the other systems I’d looked at”.

“One of the other things myself and team have found really useful are the show & tell videos, they’ve been great and really helped the team get to grips with the system”.

“It’s been developed by an IFA. That drew my attention. For me that stood out. If anyone is going to design a system that works for IFA’s it’s another IFA business.”

“I like the fact it’s got a secure portal which the clients can use and it looks and feels user friendly, which is really important”

“One of the things that seems really simple is couples being together, so you can actually find your married or cohabiting couples without having to work out if they are together “

“The most important thing of all is the support we have received from PlanHappy. We feel we are a voice that is listened to and if we have a query or something we think could be changed, it’s really important that we are listened to and our feedback is acknowledged and acted on”.

“It’s really helped us streamline our processes and bring in various efficiencies throughout the business such as automated client communications, task threads and note templates”

“It’s very easy to navigate and the client information is all in one place – contact details, health, employment and existing policy information etc.”

“I can build the management reports I need and analyse key data”

“A clever tool I like is the Discovery Workflow. When we’re information gathering it allows us to filter, for example by provider, and view clients in the pipeline with outstanding information so when we contact the provider we can discuss several cases during one phone call– this is a great time saver for us”